Helmut Kolmerer / Jens Müller
Process Automation and AI in Insurance – Exploiting Potential
Year of publication: 2026
Published in: White paper
Short description
The insurance industry is facing increasing profitability pressure, while technological developments are fundamentally challenging established processes and business models. Process automation and artificial intelligence offer significant opportunities – yet many organisations lack clarity on relevant use cases, scalability and actual business value.
In this white paper, Dr Helmut Kolmerer (Partner at CTcon) and Jens Müller (Senior Data Science Consultant) show how insurance companies can apply process automation and AI strategically, holistically and with tangible impact. The focus is on practical use cases along the value chain, robust governance structures and the targeted development of data, technology and organisational capabilities.
Discover how CTcon supports insurers in systematically identifying AI potential and translating it into sustainable, measurable results.
Read the white paper now and get in touch – for an AI transformation that delivers impact.
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