In their search for efficiency, companies are focusing their attention on their IT departments' economy and quality. Such units are often the company's largest cross-cutting department by budget, but also the least understood. Current reasons for developing IT controlling include
The main challenge lies in the multiplicity of IT business models: application development, compute capacity and storage media, networking and voice, workplace systems and software licensing – managing it all poses a range of challenges. In IT demand, it is IT services that are in the foreground – in IT supply, it is technologies and resources. IT economy depends to a large extent on the interplay between the two perspectives.
Key questions in structuring IT controlling range from strategic to operational:
CTcon will assist you in systematically resolving open IT management questions and in developing your IT controlling in a targeted fashion.